All Tools/Free Support ROI Calculator
BugBrain

Free Support ROI Calculator

Calculate how much time and money your team can save by automating bug triage and support ticket handling.

Typical: 30-50% with AI triage

Typical: 15-30% for bug reports

Current State

125
hours/month on tickets
$4,375
monthly support cost
$52,500
yearly support cost

With Automation

50
hours/month on tickets
$1,750
monthly support cost
200
tickets requiring manual handling

Your Savings

$31,500
saved per year
75
hours saved per month
300
tickets auto-resolved/month

Efficiency Improvement

Reduction in manual ticket handling time

60%

What Your Team Could Do With 75 Extra Hours/Month

9.4
extra work days
300
feature requests reviewed
150
documentation updates
37.5
proactive customer calls

How These Savings Are Calculated

Auto-Resolution
AI matches user questions to documentation and resolves common issues automatically without agent intervention.
Duplicate Detection
Automatically merges duplicate tickets so agents only handle each unique issue once.
Smart Triage
Pre-classifies and routes tickets to the right team, eliminating handoff delays and mis-routing.

About This Tool

This free online tool is part of BugBrain's developer toolkit. It runs entirely in your browser—no data is sent to any server, ensuring your information stays private and secure. Use it as many times as you need, completely free.